📋 Legal Documents

TopX Terms & Conditions — Fully in English

Please take a moment to read these rules before using the TopX platform. We've written everything in plain, easy-to-understand language.

Last Updated: 1 January 2026 · Version 3.2
On This Page
1Account Registration & Usage
2Betting Rules & Restrictions
3Deposits & Withdrawals
4Bonus & Promotion Terms
5Responsible Gaming
6Suspension & Termination
7Dispute Resolution
8General Terms
Core Policy

TopX's Core Commitment

Compliance is a shared responsibility. Here's what we commit to you.

Identity Verification

TopX verifies the identity of every member — this is done for your own security. A KYC process is in place to prevent fraud and misuse.

Transparent Payments

There are no hidden charges at TopX. Deposits and withdrawals are handled through a fully transparent process, and you can always view the details of every transaction.

Bonus Integrity

The terms of every bonus offer at TopX are stated clearly. There are no misleading conditions — what's promised is what you get.

Data Protection

Your personal information is never sold to third parties. We use SSL encryption and follow a strict privacy policy.

Responsible Gaming

TopX believes entertainment and responsibility can go hand in hand. Self-control tools and limit-setting features are available to all members.

Fair Play

All games and betting markets on TopX are completely fair. There is no manipulation or bias — every outcome depends on real events.


Important Introduction

By using the TopX platform, you agree to these Terms & Conditions. Please read the full terms carefully before registering. If you have any questions, feel free to contact our support team.

Section 01

Account Registration & Terms of Use

To open an account and use TopX's services, you must meet certain basic requirements — all of which are in place to protect your own interests.

1.1 Age Requirement

You must be at least 18 years old to open an account with TopX. Account registration by anyone under 18 is strictly prohibited. TopX reserves the right to temporarily suspend any account where an age verification issue arises.

  • Minimum age is 18 years (verified by passport or NID)
  • Each individual may hold only one account
  • Providing accurate information at registration is mandatory
  • Mobile number and email address must be verified
1.2 Multiple Accounts Prohibited

If a single individual opens multiple accounts, TopX reserves the right to close both accounts and forfeit any funds held within them. Operating multiple accounts from the same device, IP address, or payment method is not permitted.

Caution
  • Accounts created using false information may be permanently suspended
  • Your account password must not be shared with anyone
  • Transferring or selling your account to another person is strictly prohibited
Section 02

Betting Rules & Restrictions

Certain rules apply when betting on TopX. These rules apply equally to all members.

2.1 Betting Limits
  • The minimum amount per bet is ৳20
  • The maximum stake per single bet is determined by account tier
  • Members can set their own daily betting limits
  • Betting limits for VIP members are determined individually through direct discussion
2.2 Bet Cancellation Scenarios

TopX reserves the right to void a bet and refund the stake amount in the following circumstances:

  • If a match or event is cancelled
  • If incorrect odds are displayed due to a technical error
  • If a match result is found to have been predetermined
  • If the scheduled start time has passed when a bet is placed
Bet Confirmation

Once a bet has been confirmed, it cannot be changed or cancelled, unless TopX itself provides a reason to do so. Where the Cash Out feature is available, separate rules apply.

Section 03

Deposit & Withdrawal Policy

All financial transactions on TopX are fully secure and transparent. We support Bangladesh's most popular mobile payment methods.

Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
BKash৳500৳500Instant – 24 Hours
Nagad৳500৳500Instant – 24 Hours
Rocket৳500৳5001 – 24 Hours
VIP Fast Track৳1,000৳500Within 60 Minutes
3.1 Withdrawal Terms
  • Withdrawals can only be made using the same method used for the original deposit
  • Identity verification is mandatory for your first withdrawal
  • Withdrawals are not permitted until the wagering requirements on the bonus balance have been met
  • Suspicious transactions may be subject to additional verification
Section 04

Bonus & Promotion Terms

All bonus offers at TopX are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

4.1 General Bonus Rules
  • A member may not hold more than one active bonus at the same time
  • Funds in the bonus wallet cannot be withdrawn directly
  • Bonus funds will be transferred to your main balance only once the wagering requirement has been met
  • Handicap and system bets are not eligible when using bonus funds
  • TopX reserves the right to modify or cancel any bonus at any time
4.2 Welcome Bonus Special Terms
Welcome Bonus Eligibility
  • Welcome bonuses are available to first-time registered members only
  • A minimum first deposit of ৳500 is required
  • Wagering requirements for each bonus are specified individually per offer
  • Bonus claim period is generally 30 days
4.3 Cashback Terms

TopX's weekly cashback offer has no wagering requirements. However, a minimum net loss threshold must be met to qualify. Cashback is credited every Monday and is immediately withdrawable.

Section 05

Responsible Gaming Policy

TopX believes that betting is a form of entertainment — it should never be seen as a source of income. We genuinely care about the mental and financial well-being of every member.

  • Members can set their own daily / weekly / monthly betting limits
  • Self-exclusion is available for a defined period
  • If you ever feel something is wrong, reach out to our support team at any time
  • If signs of gaming addiction are detected, TopX will take the necessary steps
Please Note
  • Never bet more than you can afford
  • Don't chase losses by placing larger bets to recover what you've lost
  • Never treat betting as a substitute for income
  • If needed Responsible Gaming View Page
Section 06

Account Suspension & Closure

TopX reserves the right to temporarily suspend or permanently close an account for any of the following reasons:

  • Providing false or misleading information
  • Multiple Account Management
  • Bonus Abuse or Fraudulent Activity
  • Suspicious Money Laundering Activity
  • Disrespectful behaviour or harassment of the support team
  • Failure to Meet Age Requirements

Upon account closure, any eligible withdrawable balance will be returned; however, any bonus-related amounts may be forfeited.

Section 07

Dispute Resolution

TopX always aims to resolve disputes quickly and fairly. If you have a complaint, here's how to proceed:

  • Step 1: Contact our support team directly via live chat
  • Step 2: If unresolved, email us at support@topx.im with full details
  • Step 3: Our team will respond within 48 hours
  • Step 4: A final decision on complex matters will be communicated within 7 business days
Please Note

TopX has the final say in dispute resolution. That said, we always strive to be fair and transparent, and member satisfaction remains our top priority.

Section 08

General Terms & Miscellaneous

It is each member's responsibility to read and comply with these Terms in full. TopX reserves the right to amend these Terms and will notify members of any changes via email or in-app notification.

  • These Terms & Conditions take effect from the date of the latest update
  • TopX reserves the right to temporarily suspend its services at any time
  • TopX's liability for losses due to technical issues is limited
  • If any part of these Terms is found unenforceable by a court, the remaining provisions will continue to apply
  • In case of any translation discrepancy, the original English version shall prevail
Limitation of Liability
  • TopX is not liable for any bet losses resulting from internet connection disruptions
  • TopX is not directly liable for issues arising from third-party payment systems
  • Members are solely responsible for the security of their own devices and accounts
Frequently Asked Questions

Questions About Terms & Conditions

Yes, TopX may update these Terms at any time. Members will be notified of any changes via email or in-app notification. Continued use of the platform after changes have been made will be considered acceptance of the updated Terms.

Wagering is calculated based on the bonus amount. For example, a 5x wagering requirement on a ৳1,000 bonus means a total of ৳5,000 in bets must be placed. The wagering requirements for each bonus are clearly stated on the promotions page.

To close your account, email support@topx.im or submit a request via live chat. Please make sure to withdraw any remaining balance before closing. If you wish to reopen your account afterwards, additional verification may be required.

No. TopX never sells or shares your personal information with third parties. However, relevant authorities may be provided with information when required by law or for fraud investigation purposes. For more details, please refer to our Privacy Policy Read.

Got the terms? Then let's get started!

Register at TopX and kick off your betting journey with a 150% Welcome Bonus.

For Members 18+ Secure Transactions Responsible Gaming
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