💚 Your Safety Is Our Priority

At TopX Responsible Gaming — Keep the fun safe and within limits

Betting is entertainment — not a livelihood. TopX wants you to play with enjoyment and in control at all times. This page has all the tools and information you need.

Important: Betting isn't for everyone. TopX is strictly prohibited for anyone under 18. If you feel you're losing control of your gambling, please seek help immediately.

Our Responsible Gaming Promise
93%
Satisfied Members
96%
Playing Within Your Limits
98%
Support Success
24/7 Support Active
Instant Self-Exclusion
Set betting limits — completely free
Strict 18+ age verification
18+
Minimum Age Requirement
24/7
Support Services
5 Minutes
Self-Exclusion Active Period
3+ Years
Responsible Gaming Commitment
500+
Members Supported
Concept

What Is Responsible Gaming?

Responsible gaming means betting on your own terms — where you stay in control of every decision. Betting should be a source of entertainment, not something that harms your relationships, finances, or quality of life.

TopX believes that with the right knowledge, tools, and mindset, betting can be a genuinely enjoyable experience. We want every member to win — not just in money, but in quality of life too.

Problems arise when betting starts to consume your thoughts, when you're placing bigger bets to recover losses, or when you're hiding it from family and friends. TopX gives you the tools to recognise those moments and take back control.

Betting is like running a race — at the right pace it's enjoyable, but if you fall, you need the strength to get back up.

— TopX Responsible Gaming Team
Traits of a Responsible Bettor
  • View betting purely as entertainment, not a source of income
  • Never spend more than your pre-set budget
  • Don't chase losses by placing bigger bets to try to win back what you've lost
  • Maintain relationships with family and friends
  • Never bet when you're drunk or under emotional stress
  • Never bet with borrowed money
  • Never hesitate to seek help when you need it
Keep in Mind

If every point on this list applies to you, you're a responsible bettor. Congratulations!


Protection Tools

TopX Responsible Gaming Tools

TopX gives you 6 powerful tools to keep your play under control — all completely free.

Deposit Limit

Set daily, weekly, or monthly deposit limits. Increasing a limit requires a 24-hour waiting period — reductions take effect immediately. You're in charge of your own budget.

Loss Limit

If your losses exceed a set amount, TopX will automatically end your session. Protect yourself from making impulsive decisions in the heat of a losing streak.

Session Time Limit

Decide in advance how long you'll play in a session. Once that time is up, TopX will alert you and can end the session automatically if needed.

Benefits of Taking a Break

Temporarily close your account for anywhere between 24 hours and 30 days. You won't be able to log in during this period. Ideal for giving yourself a mental break.

Self-Exclusion

Permanently close your account for a period of 6 months to 5 years. This duration cannot be shortened. It's the most effective step for serious problems.

Betting History Review

View your full betting history and win/loss stats anytime. Analyse your own patterns and stay informed.

Interactive

What should your betting limit be?

A healthy rule of thumb is to keep your betting budget to a maximum of 5% of your monthly income. Use the slider below to find the right betting limit based on your earnings.

Expert Advice
  • After a loss, treat that amount as a loss — not an investment
  • Never bet with money set aside for essential monthly expenses
  • Stick to the same limits on both good days and bad
Monthly Betting Budget Calculator
Monthly Income৳ 25,000
৳5,000৳2,00,000
Conservative (2%)
৳500
Monthly Limit
Recommended (5%)
Monthly Limit
Maximum (10%)
৳2,500
No more than this!
This recommendation is not an official limit set by TopX

This is a general guideline only. Make decisions based on your own financial situation and circumstances.


Warning Signs

When Should You Seek Help?

If you notice any of these signs, don't wait — contact TopX Support right away.

Prolonged low mood after a loss

After a losing bet, you find it hard to focus on everyday life, and feelings of anger or frustration linger for a long time.

⚠ Warning
Spending beyond your set budget

You keep telling yourself "this is the last time" but always go over the limit, betting with borrowed money or draining your savings.

⚠ Warning
Hiding your betting from family

You're hiding it from the people at home because you know they'd be upset — and that secrecy itself is a major warning sign.

⚠ Red Flag
The cycle of chasing losses

Feeling like "just one more bet and I'll win it back" after a loss — if that thought keeps coming back, it's a sign of problem gambling.

⚠ Red Flag
Social Withdrawal

You're spending less time with friends and family, and avoiding social activities because your mind is on betting.

Stay Alert
Sleep problems & anxiety

You can't sleep at night worrying about bet outcomes, and thoughts of 'the next bet' keep running through your mind.

Stay Alert
Check Yourself

Is My Betting Habit Healthy?

Answer the questions below honestly. No one is watching — this is just between you and yourself.


Path to Help

What should you do if things get out of hand?

Asking for help is a sign of courage, not weakness. Follow the steps below.

1
Contact TopX Live Chat

Reach out directly to our Responsible Gaming Team. Everything you share will be kept completely confidential.

Instant Response
2
Activate a Break or Self-Exclusion

Activate a break or self-exclusion directly from your account settings. It takes just 5 minutes.

Do It Yourself
3
Seek Expert Help

Speak with a mental health professional or counsellor. TopX fully supports this decision.

Professional Help
4
Talk to Family & Friends

Opening up to the people close to you reduces stress and makes it easier to find a way forward. Don't keep it to yourself.

Social Support
Direct Contact

Talk to Us

Live Chat Support
Active 24/7 — Average response time: 5 minutes
Active
Email
support@topx.im
24 Hours
How to Activate Self-Exclusion
  • Log in to TopX
  • Go to Profile → Settings → Responsible Gaming
  • Select the "Self-Exclusion" option
  • Select a duration (6 months – 5 years)
  • Confirm — Takes Effect Immediately
Important

Once self-exclusion is activated, your account cannot be reinstated before the period expires.

Terms & Conditions

Do's & Don'ts

Stick to these simple rules and betting will always stay fun.

✅ Do
  • Set a budget before you place any bets
  • Set time limits for yourself
  • Take Regular Breaks
  • Let family and friends know you're playing
  • Review your betting history regularly
  • If you lose, keep a cool head and accept the outcome
  • Ask for Help When You Need It
❌ Don't
  • Don't bet with borrowed money or your savings
  • Never bet while drunk or under emotional stress
  • Don't chase losses with bigger bets
  • Don't treat betting as a source of income
  • Do not allow anyone under 18 to access your account
  • Never bet using money set aside for household expenses
  • Don't hide your problems

Frequently Asked Questions

Questions About Responsible Gaming

No, once self-exclusion is activated, it cannot be cancelled before the chosen period ends. That's exactly what makes this tool so effective — it protects you from impulsively returning to play. You can choose a duration anywhere from 6 months to 5 years.

You must be at least 18 years old. Betting should bring you enjoyment, not anxiety. If you feel that betting is affecting your daily life, family, or finances, take a break right now. Complete the self-assessment quiz above.

Yes, TopX takes the protection of minors extremely seriously. Age is verified at registration, and if there is any doubt, a National ID or birth certificate may be requested. If minors are present in your household, please use a password and app lock on your device.

Acknowledging this is already a huge step. Start by reaching out to TopX via Live Chat and requesting self-exclusion. Then let a family member know and consider speaking with a mental health professional. You're not alone — help is available.
💚

Play for Fun, Play Within Your Limits

Enjoy responsible, fun betting with TopX's responsible gaming tools. Register and set your limits today.

For members 18+ Responsible Gaming Is Our Commitment 24/7 Support
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